Overview
A class action lawsuit has been filed against Intel, alleging that the company knowingly sold defective 13th and 14th generation Core processors. The lawsuit claims these processors suffer from performance instability, leading to system crashes, and that Intel misled consumers about their reliability.
Allegations Against Intel
Intel’s 13th and 14th generation Core desktop processors, introduced in 2022 and 2023, were marketed as high-performance products designed to elevate computing experiences. However, users soon began reporting significant technical issues, including random screen blackouts and system restarts. These problems are alleged to stem from a defect related to elevated operating voltage, causing the processors to fail at unusually high rates.
According to the lawsuit, Intel was aware of these defects before releasing the processors. The company’s pre- and post-release testing, as well as customer feedback and return data, reportedly revealed the issue. Despite this knowledge, Intel marketed the processors as dependable, high-quality products, leaving consumers unaware of the risks.
Consumer Complaints Highlight Widespread Issues
The plaintiff, Mark Vanvalkenburgh, purchased an Intel Core i7-13700K processor in January 2023 for approximately $411.21. After installation, he encountered frequent crashes, including blackouts and unexpected restarts. In an attempt to resolve the issues, Vanvalkenburgh applied Intel’s microcode patches, but these fixes proved ineffective.
The complaint asserts that Intel’s failure to disclose the defect misled consumers like Vanvalkenburgh, who relied on the company’s marketing promises. If consumers had known about the potential instability, they might have opted not to purchase the processors or paid less.
Intel Allegedly Ignored Warnings
The lawsuit also cites complaints from users and tech reviewers, which began surfacing soon after the 13th generation processors were released in late 2022. Elevated return rates, user reports, and industry feedback reportedly pointed to the defect, yet Intel continued to sell the processors without adequately addressing or disclosing the issues.
Broader Legal Challenges for Intel
This isn’t the first time Intel has faced legal scrutiny over its products. In a separate lawsuit filed in 2023, Intel was accused of selling CPUs with vulnerabilities that compromised performance and left systems open to cyberattacks.
In the current lawsuit, Vanvalkenburgh seeks to represent all U.S. consumers who purchased Intel’s 13th or 14th generation Core desktop processors. The class action aims to secure compensation for affected individuals and hold Intel accountable for its alleged failure to disclose known defects.
What You Should Know
If you’ve experienced issues with Intel’s 13th or 14th generation processors, you may be entitled to compensation. Class Action Winning is dedicated to providing updates on this case and ensuring consumers are informed of their legal rights.
What You Can Do
If you believe you were affected, reach out through our platform to explore your legal options. Acting quickly will ensure your claim is included as the case progresses.
Stay tuned to Class Action Winning for the latest developments on this lawsuit and other significant consumer protection cases.
